FAQ
Useful details, simply put
Which tea should I choose?
Matcha is finely milled green tea for a whisked bowl or latte. Genmaicha Powder combines green tea with roasted rice. Mugicha Powder is made from roasted barley and is naturally caffeine-free. Each tea comes in a 30 g tin.
Can I make these teas with milk?
Yes. Mix the powder with a little warm water first, then add your preferred milk. You can enjoy all three hot or iced. Our preparation guide has a simple starting recipe.
Does mugicha contain gluten?
Yes. Mugicha is made from barley and contains gluten. Check the ingredient and allergen information on each pack before drinking.
What is in a gift set?
Your chosen Fresh Snow or Blushed Garden bowl, a bamboo whisk, gold-coloured tea spoon, preparation booklet and one, two or three 30 g tea tins. Choose your teas on the gift product page. Each set is presented in a deep green Hanacha gift box.
How do I care for my bowl and whisk?
Hand wash the bowl, avoid sudden temperature changes and let it dry fully. Fresh Snow and Blushed Garden bowls are not dishwasher or microwave safe. Rinse the whisk with water, avoid detergent and allow it to air dry.
Where do you deliver?
We deliver within Australia, with the delivery charge shown before payment. Contact us for help with a delivery date or an international enquiry.
Do you supply cafés and retailers?
Yes. Our wholesale page introduces the range, sampling and support for cafés and stockists. Send us a wholesale enquiry and tell us about your business.